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Zomato to pay a fine of Rs 55k for wrong delivery

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The food delivery outlet Zomato has been charged with Rs. 55,000 cost on delivering the mistaken parcel to someone else. The incident took place in Pune when Shanmukh Deshmukh complaint against a bench of president member Shubhangi Dunakhe and member Anil Jawalekar directed the Pune-based Zomato office and Gurgaon Punjabi Swad, located in Hinjewadi of Pune, to pay the amount within 45 days or pay it with 10 percent interest rate.

Image source: Hindustan Times

“Since the curries of both dishes look alike, he didn’t realize it was chicken dish and ate it,” says News18. The hotel has admitted the mistake and was immediately fined for the same. The lawyer, a vegetarian had ordered a vegetarian dish but to his surprise when he consumed it, there were chunks of chicken pieces in it.

When the customer accused the Zomato delivery guy off the wrong parcel, the executive immediately informed him that Zomato has no role to play since they don’t open the parcel but only carries it out for the further deliveries. Zomato has replied to the forum reporting wrong allegation by the customer against them since they are simply an online food delivery chain and entirely responsible for supplying wrong dishes lies with the hotel.

Trending Post Graduate Delivery Boy post shows a horrifying image of Unemployment and Underemployment

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A teenager from Kolkata, Shouvik Dutta, ordered food from Zomato. He looked for the details of the delivery-boy and thunder clapped on him. The delivery boy was a post graduate in Commerce. He put up a moving post about a delivery guy. You can read the post from the link below. The issue here is the underemployment and unemployment in India.

Underemployment

Highly-educated Indians looking for lower-skilled jobs is not new. Recently, people with professional qualifications such as M.Tech, B.Tech, and MBA, postgraduates as well as the graduates have applied for posts of sweepers and sanitary workers in the Tamil Nadu Assembly Secretariat. M.Tech students appearing for Junior Engineer posts, graduates working in call-centers, engineers going for Group C & D government jobs, etc. are not rare sights in India. Underemployment is omnipresent in India.

Image result for underemployment

Underemployment arises because of many factors. Partially, the student is also responsible for it. It arises due to the penchant for government jobs, the slump in core jobs, over-flooding with graduates, not enough opportunities in private sectors, etc.

The love for the government job leads to graduates dropping years for preparation. Sometimes, they don’t even consider joining private sector jobs and keep on wasting their time and resources. Automation has decreased core engineering jobs. The market is over-flooded with graduates. This is due to the opening of large numbers of sub-standard universities and colleges. Private sectors, sometimes, act as an infinite loop. They won’t give the job to inexperienced person and vice versa.

Sometimes, the underemployment of highly educated youths leads to the unemployment of lowly and adequately educated people. For eg., M.Tech. students applying and preparing for sub-standard posts like loco-pilot in Railways leads to the reduction in the chances of Diploma holders. Same goes for clerical jobs in banks and in government institutes. In our Prime Minister’s way, selling Pakoda is also a job but a post-graduate pakoda-seller is underemployed. And he might chew away the jobs for the lower educated strata of the society.

What could be done?

Unemployment could be treated by generating jobs and underemployment by creating enough jobs for a suitably qualified person. They should bring a capping system for different government job grades. For eg., for a given group, a person 2 degrees higher than the eligible candidate should not be allowed. A 12th pass job should not allow a post-graduate to apply. The second step could be to generate enough employment to assimilate the graduates and post-graduates. This would definitely solve the problem of underemployment and unemployment both.